> For the complete documentation index, see [llms.txt](https://yubit.gitbook.io/yubit/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://yubit.gitbook.io/yubit/deposit-and-withdraw/withdrawal-faq/why-hasnt-my-withdrawal-been-processed.md).

# Why Hasn’t My Withdrawal Been Processed?

Cryptocurrency withdrawals go through three stages: **system review → blockchain confirmation → crediting on the receiving platform**.

#### YUBIT Processing

YUBIT will normally generate a transaction hash (TXID) within **10–15 minutes**.\
Once the TXID appears in your withdrawal record, it means YUBIT has already completed the transfer and broadcast the transaction to the blockchain.

#### Blockchain Confirmation

The time required for your withdrawal to be confirmed depends on the blockchain:

* Each network requires a different number of confirmations.
* Different receiving platforms may also have their own confirmation requirements.
* Network congestion, caused by heavy transaction volume, can sometimes delay confirmations.

You can use the **Transaction ID (TXID)** to check the real-time status of your withdrawal on the blockchain.

#### Important Notes

* If the blockchain shows **“Unconfirmed,”** please wait until the confirmation process is complete.
* If the blockchain shows **“Confirmed”** but the funds have still not arrived, and YUBIT has already completed the transfer, please contact the **customer support team of the receiving platform** for assistance.

#### How to Check Withdrawal Details and Progress

Enter your TXID on the relevant blockchain explorer to view the progress of your withdrawal:

* **BEP-20:** [bscscan.com](https://bscscan.com/)
* **ERC-20:** [etherscan.io](https://etherscan.io/)
* **TRC-20:** [tronscan.org](https://tronscan.org/#/)

**Example:** On BSC, input your TXID or withdrawal address to view transaction details, including status and confirmation progress.


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